Back to Home

Terms of Service

Effective: May 29, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, “your”) and the operator of rHater (“rHater”, “we”, “us”, “our”). They govern your access to and use of the rHater website, mobile applications, APIs, and all related services (collectively, the “Service”).

By creating an account, accessing, or using any part of the Service you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, you must not use the Service.

1. Definitions

  • “Account” means the personal user profile created upon registration.
  • “User Content” means any text, images, reviews, ratings, comments, group names, or other material you submit through the Service.
  • “Premium Plan” means any paid subscription tier that unlocks additional features and removes advertisements.
  • “Third-Party Services” means external platforms and providers integrated with or linked from the Service, including but not limited to Supabase, Cloudinary, The Movie Database (TMDB), Stripe, RevenueCat, Google AdSense, and Google AdMob.

2. Eligibility & Age Requirements

You must be at least 13 years of age to create an Account and use the Service. However, if the laws of your country of residence require a higher minimum age for the use of online services without parental consent, you must meet that higher threshold.

Under Article 8 of the EU General Data Protection Regulation (GDPR), each Member State may set its own minimum age for digital consent between 13 and 16. The following are notable examples (non-exhaustive):

  • Age 13: Belgium, Denmark, Estonia, Finland, Latvia, Portugal, Sweden, United Kingdom.
  • Age 14: Austria, Bulgaria, Italy, Lithuania, Spain.
  • Age 15: Czech Republic, France, Greece, Slovenia.
  • Age 16: Germany, Hungary, Ireland, Luxembourg, Netherlands, Poland, Romania, Slovakia.

In the United States, users must be at least 13 years of age in accordance with the Children’s Online Privacy Protection Act (COPPA).

Self-Declaration. By creating an Account you represent and warrant that you meet the minimum age requirement applicable in your jurisdiction. rHater does not perform active age verification; however, if we become aware that a User does not meet the applicable minimum age, we will promptly terminate their Account and delete their personal data.

If you are between the applicable minimum age and the age of legal majority in your jurisdiction (typically 18), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Account Registration, Security & Voluntary Closure

You agree to provide accurate and complete information during registration and to keep your credentials confidential. You are solely responsible for all activity that occurs under your Account.

Right to Close Your Account. You may close your Account at any time through your profile settings. Upon closure we will delete your profile data, User Content, and any groups you created that have no other members, in accordance with our Privacy Policy and applicable data-retention obligations.

Certain anonymised or aggregated data that cannot identify you may be retained for analytical purposes as permitted by law.

4. Acceptable Use & Prohibited Conduct

You agree not to use the Service to:

  • Post content that is unlawful, defamatory, obscene, threatening, harassing, hateful, or that promotes violence or discrimination.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Upload viruses, malware, scripts, or any code designed to disrupt, damage, or limit the functionality of the Service (including through our CSV import feature).
  • Circumvent, disable, or otherwise interfere with security-related features of the Service, including rate limits and access controls.
  • Scrape, crawl, or use automated means to access the Service without our prior written consent.
  • Use the Service for any commercial purpose not expressly authorised by these Terms.
  • Create multiple accounts to evade bans, manipulate reviews, or inflate metrics.

We reserve the right to investigate violations and take appropriate action, including content removal, account suspension, or permanent termination.

5. Account Suspension & Termination by rHater

We may, at our sole discretion, temporarily suspend or permanently terminate your access to the Service, without prior notice or liability, if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or pose a risk to the security or integrity of the Service or other Users.

EU/EEA/UK Users: In compliance with the Platform-to-Business (P2B) Regulation and the Digital Services Act (DSA), we will provide you with reasonable prior notice and a statement of reasons before restricting or terminating your Account, except where immediate action is required due to legal obligations, law-enforcement requests, or severe violations that threaten the safety of the Service or its Users.

6. User Content & License Grant

You retain all intellectual property rights in your User Content. By submitting User Content to the Service, you grant rHater a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, cache, reproduce, display, distribute, and modify (solely for formatting and technical purposes) your User Content for the purpose of operating and improving the Service.

This license terminates when you delete your User Content or close your Account, except where your content has been shared with or copied by other Users, or where retention is required by law.

You represent and warrant that you own or have the necessary rights to submit your User Content and that it does not infringe the intellectual property or other rights of any third party.

7. Intellectual Property

The Service and its original content (excluding User Content), features, functionality, design, logos, and branding are and will remain the exclusive property of rHater and its licensors. The Service is protected by copyright, trademark, and other intellectual-property laws.

Movie data, posters, and related metadata displayed on the Service are provided by The Movie Database (TMDB). rHater is not endorsed by or affiliated with TMDB. TMDB trademarks and content are the property of their respective owners.

8. Freemium Model, Subscriptions & Payments

The Service offers a free tier supported by advertisements and an optional Premium Plan with enhanced features (such as advanced statistics, unlimited group creation, and ad-free browsing).

Billing. Payments for Premium Plans are processed by third-party payment providers (currently Stripe for web and RevenueCat for mobile in-app purchases). By subscribing you authorise recurring charges at the rate displayed at the time of purchase. Prices may change with at least 30 days’ prior notice.

Auto-Renewal. Premium Plans automatically renew at the end of each billing cycle (monthly or annually) unless you cancel before the renewal date.

Cancellation. You may cancel your Premium Plan at any time. Cancellation takes effect at the end of the current billing period; you will retain access to Premium features until then. No partial refunds are issued for unused portions of a billing cycle, except where required by applicable law.

In-App Purchases. Purchases made through the Apple App Store or Google Play Store are subject to the respective store’s terms and refund policies.

9. Advertisements

The free tier of the Service may display advertisements provided by third-party ad networks (such as Google AdSense and Google AdMob). Ad content is not controlled by rHater and rHater is not responsible for the products, services, or claims made in any advertisement. Your interactions with advertisers are solely between you and the advertiser.

10. Third-Party Services & Links

The Service integrates with and contains links to Third-Party Services. These services have their own terms and privacy policies, and rHater is not responsible for their content, availability, accuracy, or practices. Your use of any Third-Party Service is at your own risk.

11. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and sharing of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We process personal data in compliance with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA), and other applicable data-protection legislation.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

EU/EEA/UK Users: Nothing in this section affects your statutory consumer rights under applicable EU, EEA, or UK consumer-protection legislation, including your rights under the Consumer Rights Directive (2011/83/EU).

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL rHATER, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) €100.

EU/EEA/UK Users: This limitation does not apply to damages caused by our wilful misconduct or gross negligence, or to any liability that cannot be excluded or limited under mandatory applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless rHater and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

EU/EEA/UK Users: This indemnification obligation applies only to the extent permitted by the consumer-protection laws of your jurisdiction and only in cases of your wilful misconduct or negligence.

Regional Provisions

15. Additional Terms for European Union, EEA & UK Users

  • Right of Withdrawal. Under the Consumer Rights Directive you have the right to withdraw from a Premium Plan purchase within 14 days without giving any reason. If you expressly request that the service begins immediately and acknowledge that your right of withdrawal will be lost upon full performance of the digital service, the right of withdrawal is waived accordingly.
  • Conformity Guarantee. Digital content and services supplied must be in conformity with the contract. You are entitled to remedies (including price reduction or contract termination) if the digital service is not in conformity, as provided under Directive (EU) 2019/770.
  • GDPR Rights. You have the right to access, rectify, port, restrict processing, and erase your personal data. You also have the right to object to processing and to lodge a complaint with your national data-protection authority. See our Privacy Policy for details.
  • Consumer Jurisdiction. If you are a consumer, legal proceedings may be brought in the courts of your country of habitual residence. Nothing in these Terms shall deprive you of the protection of the mandatory provisions of the law of your country of residence.

16. Additional Terms for United States Users

  • Binding Arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved exclusively by binding, individual arbitration administered under the rules of the American Arbitration Association (AAA), rather than in court, except that either party may seek injunctive relief in a court of competent jurisdiction. The arbitration shall be conducted in the English language.
  • Class Action & Jury Trial Waiver. YOU AGREE THAT YOU MAY ONLY BRING CLAIMS AGAINST rHATER IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU ALSO WAIVE ANY RIGHT TO A JURY TRIAL.
  • CCPA/CPRA. If you are a California resident, you have additional rights regarding your personal information under the California Consumer Privacy Act as amended by the CPRA. See our Privacy Policy and “Notice at Collection” for details.

General Provisions

17. Modifications to these Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by posting the updated Terms on the Service with a revised “Effective” date and, where required by law, by email or in-app notification at least 30 days before the changes take effect.

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and close your Account.

18. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict-of-law provisions.

Subject to the Regional Provisions above (which may grant consumers the right to litigate in their home jurisdiction), any dispute not subject to arbitration shall be submitted to the exclusive jurisdiction of the courts of Rome, Italy.

19. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

20. Entire Agreement & Waiver

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and rHater with respect to the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written.

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

21. Contact

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

legal@rhater.com